--- title: "Lucid Labs — Data & AI Solutions Made Clear" description: "We make technology feel human, clear, and empowering. Transform your business with cutting-edge data analytics and AI solutions." url: "https://lucidlabs.com.au/" --- # Data & AI Solutions Made Clear We make technology feel human, clear, and empowering. Transform your business with cutting-edge data analytics and artificial intelligence solutions. [Discover Solutions](https://lucidlabs.com.au/#services)[Contact Us](https://lucidlabs.com.au/#contact) Analytics on Azure — Advanced Specialisation Solutions Partner — Data & AI Digital & App Innovation Infrastructure Microsoft Licensing Reseller Azure Reseller Microsoft 365 Azure Security Microsoft Defender Microsoft Fabric Power BI Azure Databricks Real-Time Analytics Microsoft Purview Azure OpenAI Azure Machine Learning Azure AI Foundry Copilot Copilot Studio GitHub Copilot GitHub Partner GitHub Enterprise GitHub Advanced Security ## About Lucid Labs Founded on the principles of innovation, integrity, and excellence, we stand at the forefront of data and AI transformation. ### Our Mission We help organisations leverage technology and data for business value — making better decisions, optimising how work gets done, and turning information into insight. ### Our Vision Push the envelope on what's possible in data and AI — writing the script for what comes next, then embedding those advances into how our clients operate. Years Experience 18+ Projects Delivered 100+ Happy Clients 30+ ![Professional team collaborating on data analytics project](https://lucidlabs.com.au/about/team-800w.jpg) ## Our Services Comprehensive data and AI solutions tailored to transform your business operations and decision-making processes. ### Data Data engineering, migration, and modelling to build robust, high-quality data foundations. - Data engineering & pipelines - Data migration & warehousing - Data modelling & quality ### Analytics Turn data assets into actionable insights that drive decisions and outcomes. - Dashboards & self-service BI - Executive & operational reporting - Experimentation & KPI design ### Artificial Intelligence Deploy agentic AI and advanced ML that learns, adapts, and delivers measurable outcomes. - Autonomous agents & Graph RAG - Deep learning & predictive analytics - AI ethics, red teaming & safety ### SAP Consulting Custom development, automated configuration reviews, and integration across your SAP estate. - SAP custom development & extensions - Automated configuration reviews - SAP + Microsoft integration [Learn more](https://lucidlabs.com.au/services/sap-consulting) ### Copilot & Cowork Training From executive ideation to hands-on enablement — Microsoft 365 Copilot, Cowork, and GitHub Copilot, pilot to org-wide adoption. - Leadership briefings & AI ideation workshops - M365 Copilot, Cowork & GitHub Copilot enablement - Adoption, governance & ROI [Learn more](https://lucidlabs.com.au/services/copilot-training) ### Consulting & Training Consulting-first: strategy, roadmaps, and enablement. Training supports adoption. - Data & AI strategy and roadmaps - Discovery, health checks, governance operating models - Team enablement & practitioner training ### Data Governance Guardrails for trusted, compliant, and well-managed data — at scale. - Policies, stewardship & lineage - Privacy, security, access controls - Quality frameworks & metadata ### Solutions Development Design, build, and modernise data & AI platforms and applications in the cloud. - Cloud architecture & platform engineering - Application & API development - IaC, CI/CD, environment automation ### Process Automation Automate repetitive work and orchestrate processes to lift efficiency and accuracy. - Workflow automation & orchestration - Document & data capture - Human-in-the-loop approvals ### DevSecOps Bake security into delivery with GitHub Enterprise, Copilot, and shift-left practices. - GitHub Enterprise & Copilot adoption - GitHub Advanced Security & SAST/DAST - CI/CD with GitHub Actions & IaC security ### Security Harden your cloud, identities, and data with comprehensive security across your estate. - Cloud security & compliance - Identity & access management - Threat detection & response ### Tenant, Licence & Cost Management Keep your Microsoft 365 and Azure tenants healthy, right-sized, and cost-effective. - M365 & Azure tenant management - Licence optimisation - Azure cost governance ## Products & accelerators Software we build and run ourselves, and the templates we’ve hardened on real engagements. Take the whole product, or just the head start. [See our products](https://lucidlabs.com.au/products) ## Every engagement starts with clarity Understand where you stand, decide on evidence, deliver only what’s warranted — and if you don’t need us, we’ll be the first to say so. [How we engage](https://lucidlabs.com.au/engagements) ## Meet our leadership Guiding our clients and teams forward. ### Executive - ![Gareth Saunders OAM](https://lucidlabs.com.au/team/gsaunders-800.jpg) #### Gareth Saunders OAM Chief Executive Officer - ![Mark Pozdena](https://lucidlabs.com.au/team/mpozdena-800.jpg) #### Mark Pozdena Chief Operating Officer - ![Keith Oak](https://lucidlabs.com.au/team/koak-formal-800.jpg) #### Keith Oak Chief Technology Officer ### Practice leadership - ![Jessica Field](https://lucidlabs.com.au/team/jfield-800.jpg) #### Jessica Field Head of Partnerships and Growth - ![Luke Keddie](https://lucidlabs.com.au/team/lkeddie-800.jpg) #### Luke Keddie Head of SAP Services ## Our Partners Trusted partnerships that enable us to deliver world-class solutions to our clients. ### Microsoft Partner Advanced Specialisation: Analytics on Azure · Solutions Partner — Data & AI, Digital & App Innovation, Infrastructure We are a Microsoft Solutions Partner with designations in Azure Data & AI, Azure Digital & App Innovation, and Azure Infrastructure, and we hold the Analytics on Azure Advanced Specialisation — Microsoft's recognised credential for partners delivering modern analytics on Azure, Microsoft Fabric, and Power BI. Our core focus is Data & AI — designing and operating modern data platforms, cloud infrastructure, and analytics solutions that scale with your business. We are also ECIF-approved, enabling funded pilots and proof-of-concepts for eligible engagements. Analytics on Azure — Advanced Specialisation Azure Data & AI Azure Digital & App Innovation Azure Infrastructure Microsoft Fabric Power BI Expert Applied AI Data Engineering & Analytics ECIF Approved ![Microsoft Partner](https://lucidlabs.com.au/partners/microsoft-1200w.jpg) ![GitHub Partner](https://lucidlabs.com.au/partners/github-1200w.jpg) ### GitHub Partner Certified Partner — Enterprise, Copilot, Advanced Security, Migrations As a certified GitHub Partner, we hold delivery credentials across GitHub Enterprise, GitHub Copilot, Advanced Security, and Azure DevOps migrations. While Data & AI remains our core focus, we leverage GitHub Enterprise and GitHub Copilot to accelerate Microsoft Fabric adoption, power agentic AI-driven reporting, and deliver secure, modern developer platforms. From code security and supply chain protection to AI-assisted productivity, we help organisations get more from their engineering and data investments. GitHub Enterprise GitHub Copilot GitHub Advanced Security Azure DevOps Migrations GitHub Actions & CI/CD Agentic AI Solutions ![Cloud licensing and provisioning for clients](https://lucidlabs.com.au/partners/pax8-licensing-1200w.jpg) ![Pax8 logo](https://lucidlabs.com.au/partners/pax8.png) ### Pax8 Partner Cloud Licensing Provider We partner with Pax8 to provision and manage client licences, including Microsoft 365, Azure and security products. This simplifies procurement, billing, and tenant management while ensuring the right licences for every stage of growth — and lets us offer our customers excellent pricing and discounts on Microsoft 365 and Azure licensing. Microsoft 365 Azure CSP Security Licensing Microsoft Intune Microsoft Defender Teams Phone Windows 365 Dynamics 365 Licensing Copilot for Microsoft 365 Azure Savings Plans ### Awards & Recognition ![The Lucid Labs team accepting the 2026 Pax8 Beyond Partner Award on stage at Beyond 2026 in Salt Lake City](https://lucidlabs.com.au/awards/pax8-beyond-2026-1132w.jpg) #### 2026 Pax8 Beyond Partner Award MVP Productivity — APAC Recognised by Pax8 at Beyond 2026 for turning Microsoft cloud, data and AI into productivity our customers can actually feel — real growth and adoption, not slideware. Proud to represent APAC among the global winners. Beyond 2026 · Salt Lake City Microsoft Azure Data & AI Productivity ### Certifications & Credentials Microsoft Advanced Specialisation — Analytics on Azure Microsoft Solutions Partner GitHub Certified Partner CyberCert SMB1001 – Gold Level 3 Local Buy Member Queensland Government ICTSS.2403 – ICT Professional Services SOA ## Customer Success Stories See how leading organisations have accelerated their digital transformation, improved operations, and achieved measurable results with Lucid Labs as their trusted partner. ![Perfection Fresh Australia logo](https://lucidlabs.com.au/assets/WO--Szy2.png) ### [Perfection Fresh Australia](https://www.perfection.com.au/) Agriculture & Fresh Produce Data Strategy & Perfection Data Platform #### Project Overview Lucid Labs partnered with Perfection Fresh to define their Data Strategy and Target Architecture, aligning data initiatives with business priorities. We then designed and built the Perfection Data Platform on Microsoft Fabric — unifying thousands of source tables into a scalable foundation that enabled self-service analytics and accelerated their AI journey. #### Key Outcomes 3500+ Source Tables 100% Self-Service ✓ AI Ready #### Solutions Delivered Microsoft Fabric Power BI Microsoft Copilot Fabric Data Agent > “I'm so proud of what the team has achieved — when I saw this report I got chills.” Harry Steel Head of Technology, Perfection Fresh ![Banjo Loans logo](https://lucidlabs.com.au/assets/BnjvpBMm.png) ### [Banjo Loans](https://banjoloans.com/) Financial Services & Lending Comprehensive Cloud & Code Security Assessment #### Project Overview Lucid Labs partnered with Banjo Loans on a comprehensive cloud and code security assessment — helping the team adopt the right Microsoft tooling, migrate from Azure DevOps to GitHub, and uplift their security posture across cloud infrastructure and development practices. We worked alongside the Banjo team end-to-end — sharing knowledge as we went and embedding modern, secure ways of working. #### Key Outcomes 1 Pane of Glass Migrated DevOps → GitHub Enabled DevSecOps #### Solutions Delivered Microsoft Sentinel Defender for Cloud GitHub Advanced Security GitHub Enterprise EASM Training & Enablement > “I really enjoyed how Lucid Labs worked alongside our team — uplifting our posture and embedding secure ways of working.” Joel Jeyachandran Head of Engineering, Banjo Loans ### [CHARLI Health](https://charli.health/about/) Healthcare Technology AI-Powered Women's Health Platform #### Project Overview We partnered with CHARLI Health to design and build an AI-powered women's health platform — transforming their vision into a market-ready product. Lucid Labs supported CHARLI from concept through to delivery, launching the initial MVP across both Apple and Google Play stores in just 12 weeks — and we've been their trusted technology partner ever since. #### Key Outcomes 12wks Rapid Delivery 2 Platforms Ongoing Partnership #### Solutions Delivered AI & Machine Learning Mobile Development Azure Platform Product Design > “Lucid Labs' expertise ensured the technological success of CHARLI Health — we couldn't have done it without them.” Assoc Prof Anusch Yazdani Chief Medical Officer, CHARLI Health ![Milestone Homes logo](https://lucidlabs.com.au/assets/et4oDLuh.png) ### [Milestone Homes](https://www.milestonehomesqld.com.au/) Construction Little Digs Marketplace #### Project Overview Milestone Homes established a new venture focused on short-term rentals of tiny luxury houses — "little digs". The business needed an Airbnb-like rentals marketplace where property owners could list properties with photos, descriptions, availability, and pricing, and where guests could make and manage their bookings. Lucid Labs partnered with Milestone Homes to assess the right technology approach — balancing functionality, cost, maintenance, and the option to scale. #### Key Outcomes Reduced Time to Launch Lower Implementation Cost Expanded Revenue Streams #### Solutions Delivered Requirements Engineering Solution Architecture Technology Selection SaaS Strategy > “We really appreciate Lucid Labs' genuine approach — an exceptional eCommerce solution that expanded our services and accelerated our launch.” Russell Thompson Managing Director, Milestone Homes Slide 1 of 4 Ready to write your own success story? [Start Your Journey](https://lucidlabs.com.au/#contact) ## Microsoft & GitHub Certification Training Lucid Labs delivers Microsoft and GitHub certification training led by Microsoft Certified Trainers (MCTs) and grounded in real-world project experience. We adapt every session to your team's technology stack, business context, and experience level. Our interactive study guides use memory science techniques — spatial maps, mnemonics, flip cards, and decision trees — to move concepts from short-term to long-term memory. Browse our library of exam prep resources covering Azure Data & AI, Microsoft Fabric, Power BI, GitHub, and more. Rolling out AI assistants? We also run hands-on [Copilot & Cowork training](https://lucidlabs.com.au/services/copilot-training) — Microsoft 365 Copilot, Microsoft Cowork, and GitHub Copilot enablement for your whole organisation. Microsoft Fabric Power BI Azure Data & AI Azure SQL Cosmos DB GitHub Enterprise GitHub Copilot GitHub Actions [Training Programs](https://lucidlabs.com.au/insights#training)[Exam Study Guides](https://lucidlabs.com.au/insights#guides) ## Get In Touch Ready to transform your business with Data and AI? Let's discuss how we can help you achieve your goals. ### Office Location [31 Hope Street, Spring Hill, Queensland, 4000, Australia](https://www.google.com/maps/search/?api=1&query=31%20Hope%20Street%2C%20Spring%20Hill%2C%20Queensland%2C%204000%2C%20Australia) ### Phone - [+61 1300 LUCID L (582 435)](tel:+611300582435) - [+61 7 2140 6630](tel:+61721406630) ### Email [contact@lucidlabs.com.au](mailto:contact@lucidlabs.com.au) ### Business Hours Monday - Friday 8:00 AM - 5:00 PM AEST Saturday - Sunday Closed